Dannah Head
Manager Information Services, Service Excellence @Children\'s National Hospital
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WORK HISTORY
Manager Information Services, Service Excellence @Children\'s National Hospital
Silver Spring, MD, US
EDUCATION
Greensboro College
Bachelor of Arts, Political Science
SKILLS
ABOUT DANNAH HEAD
Results oriented leader in strategic planning, implementation, integration and optimization. Proven success in leading organizational change, process improvement and innovation. Talent for promoting operational efficiency, complex problem solving and strong leadership skills specializing in building high performing service desk and end user support teams focused on business goals and objectives. Excellent communication skills combined with collaborative leadership style proven to drive actionable results between all levels of interactions to include client, vendor, operations and management teams.
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