Dan Loar
Program Management | Process Creation & Improvement | Sales/Account Management | Customer Experience | Business Development | Team Leadership/Building | Product/Customer Service | Strategic Planning
- Role
- Director - Product Service at Stanley Black & Decker, Inc.
- Location
- Valley City, OH, US
- LinkedIn followers
- 500 followers
About Dan Loar
Hello, I\'m Dan, a meticulous and diligent professional with demonstrated success in overseeing customer operations and improving business processes and bottom-line profit.I am well-versed in determining organizational strategic objectives and policies as well as managing progress towards achieving goals.Employers recognize me for building and executing customer-facing support strategies to ensure first-class customer experience, while promoting sustainable business strategies.My ability to oversee escalated situations by providing top-notch client service to ensure client retention has been repeatedly proven.I am responsible for engaging internal/external customers through effective service, maintaining records of every customer service actions, assessing statistics, controlling resources, managing budgets, and maintaining orderly workflow.My exceptional leadership, interpersonal, problem-solving, innovative, communication, and time-management abilities are second to none.If you want to know more about me, feel free to reach at d•••••••@gmail.com
Experience
Director - Product Service
Dec 2021 — Present · Cleveland, OH, US
Stanley Black & Decker acquired MTD in December 2021. I kept the same role during the acquisition.
Education
Baldwin-Wallace College
Master of Business Administration (M.B.A.)
Bowling Green State University
Bachelor of Science in Business Administration
Skills
- Cross-Functional Team Leadership
- Competitive Analysis
- Leadership
- Process Improvement
- Consumer Products
- Forecasting
- Program Management
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