Dan Koroscil
Director, Business Process Management @CDK Global
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WORK HISTORY
Director, Business Process Management @CDK Global
Denver, CO, US
Drive operational excellence and strategic transformation across the organization while serving as the primary architect of CDK\'s managed service provider relationships.Orchestrate the success of the BPO partnerships, ensuring seamless integration between outsourced operations and internal teams.
EDUCATION
Carleton University
Computer Mathematics
Sheridan College
Computer Science
Sheridan College
Law & Security Loss Prevention
SKILLS
ABOUT DAN KOROSCIL
Experienced Customer Support & Services Executive. A large part of career has been devoted to improving bottom line results. Achieved success at empowering change and relentlessly focusing on critical objectives. Demonstrated capabilities in motivating diverse organizations to achieve common goals, developing global support and service strategies and translating strategy into action.Specialties: Identifying gaps in service operations & driving reinventionDefining and aligning performance metrics to drive improvementImproving customer self service Knowledge management optimizationChange management and technology implementation
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