Daniel Knauss
Senior Technical Architect @Multidots
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WORK HISTORY
Senior Technical Architect @Multidots
Austin, TX, US
Leading Discovery, uncovering client needs, pain points, and unknown unknowns. Architecting WordPress solutions. Planning and managing project handoff and execution by design and engineering teams. Supporting Quality Assurance (QA) teams and User Acceptance Testing (UAT). Supporting client onboarding to their unique WordPress solution. Envisioning the next project iteration within the current project. Surfacing internal process improvements. Keeping up with WordPress, web technologies, and industry developments, especially in UX design, information architecture, security, and privacy. Gaining and sharing knowledge with colleagues internally and externally. Writing and editorial support for RFP responses and proposals, internal and client documentation, case studies, and (un)marketing materials. Supporting business development strategy and partner networks. Sponsored contributor to WordPress community teams.
EDUCATION
North Carolina State University
MA
Penn State University
Early Modern Studies
Campbell University
BA
Marquette University
ABD
University of Wisconsin-Madison
Medieval and Renaissance Studies
University of Oxford
Medieval and Renaissance Studies
SKILLS
ABOUT DANIEL KNAUSS
Dan Knauss is a Senior Solution Architect with Multidots and a seasoned expert in the WordPress agency and product space. With a career spanning more than two decades, Dan has navigated the dynamic landscape of web content management and e-commerce systems, including WordPress and other open-source platforms. Dan specializes in planning, designing, securing, and supporting digital publishing tools that prioritize the front and back-end user experience.== How I Work Best, and How to Work With Me == In all the roles I\'ve served in, clarity of thought and communication have always been essential. I am both a digital native and a bit of a dinosaur grounded in traditional media and publishing technologies. I have a deep understanding of the history of media tech and a good deal of criticism for its abuses. I\'ve worked with every aspect of WordPress and many other open-source web technologies since their inception. I’ve worked in both the WordPress product and agency ecosystems. I have over 20 years of experience planning, designing, building, and supporting digital publishing and e-commerce websites. I get energized by opportunities to create tools that are fit for use by clients who value clarity and efficiency in their internal and external communication. My left brain probably defines my stronger tendencies, playing creative director to the pragmatic right hemisphere that wants to get down into the details. As a generalist, I can work with and appreciate both engineers and designers. I look for the questions that will unlock better questions. I\'m good at breaking down silos, acquiring new skills, training people, leading by doing, collaborating with teams, creating presentations, onboarding clients, writing winning proposals, and consultative selling. I don\'t get behind people and projects that haven\'t convinced me of their value.
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