Daniel Salter
Technical Expert @Apple
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WORK HISTORY
Technical Expert @Apple
Central London, GB
Conducting Mac and mobile device appointments in store- Performing iPhone modular repairs- Leading discovery of potential upgrade opportunities and referrals to Apple\'s business team- Mentor to other staff members, including new employee training- Part of internal happiness team, working on training and development experience in store.
EDUCATION
South Thames College
First Diploma
The Open University
Bachelor's degree (Honours)
SKILLS
ABOUT DANIEL SALTER
A Law Graduate with years of technical and sales experience at Apple Inc. Passionate about giving great customer service, problem solving and simplifying all things technical. My experience with Apple has allowed me to develop all of these skills, from performing technical repairs to training new employees and providing ongoing mentoring. I pride myself on being an influential part of any team by always trying to improve both myself and the team I\'m working with. Used to working at very high standards, especially in regards to technical knowledge, brand awareness and meeting internal metrics. My specialities include- iPhone and Mac knowledge- In person software support- Training and Mentoring employees- Consumer and Business sales- Excellent customer service skills.
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