Dan Manning
Principal Account Manager - Customer Success @Microsoft
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WORK HISTORY
Principal Account Manager - Customer Success @Microsoft
As a Principal Customer Success Account Manager (CSAM) at Microsoft, I work closely with our customers to ensure they are able to fully utilize and benefit from our products and services. My role involves building strong relationships with key stakeholders, understanding their business needs and goals, and providing guidance and support to help them achieve success with Microsoft solutions.In my time at Microsoft, I have had the privilege of working with FTSE 100 customers in the aviation and logistics space. I have helped these customers to leverage Microsoft technologies to drive innovation, improve efficiency, and achieve their business objectives. It has been incredibly rewarding to see the positive impact that our solutions can have on these industries.Some of the companies I have had the opportunity to work with include IAG, British Airways, Go-Ahead Group, GTR and several secure/ defence organisations. I have been involved with delivery of the whole suit of Microsoft products to some degree in this role however I have most recently been involved with several Co-Pilot rollouts, Windows 11 upgrades and Azure Migrations.
EDUCATION
Balcarras 6th form
Business, Economics, ICT, Geography
Bournemouth University
Business Studies With Enterprise
SKILLS
ABOUT DAN MANNING
Experienced Account Manager with a demonstrated history of working across multiple technologies and industries. Skilled in Management, Teamwork, Microsoft Office tools and Social Media platforms. Strong information technology professional with a Business Studies with an Enterprise degree focused in Business, Management, Marketing, and Related Support Services from Bournemouth University.
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