Danish Haroon
Facilitateur Bilingue Bilingual Facilitator @GardaWorld
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WORK HISTORY
Facilitateur Bilingue Bilingual Facilitator @GardaWorld
St John’s, NL, CA
Actie Duties involve the following:Provide a high level of customer service to the travelling public.Engage with passengers and offer assistance to those who require support for hearing loss, vision loss, limited mobility, etc.If requested, accompany passengers through screening, helping with their belongings and explaining the process.Explain options available to the passenger for screening of their person and their special items, medical devices and aids, and sensitive cultural or religious items. Provide information about CATSA’s regulatory signage to passengers with vision loss (using CATSA tactile communications booklet).Work closely with Screening Officers and liaise with front-line stakeholders to ensure passengers receive exceptional customer service.Proactively intervene where required, either in the queue or on the screening line.Maintain up-to-date knowledge on disability-related issues and initiatives, with a focus on those in the transportation sector (for example, the Sunflower Lanyard program for people with invisible disabilities).
EDUCATION
BrainStation
Diploma, Software Engineering
UCSI
Bachelor of Engineering (BEng), Mechatronics Engineering
Memorial University, Newfoundland and Labrador
Graduate Diploma in Business Administration (GDBA), Business Administration and Management, General
Alison
Diploma, Project Management
College of the North Atlantic
Certificate, French Conversation Level 2
Aleemiah College for Boys
O- levels & A- Levels, Science
SKILLS
ABOUT DANISH HAROON
My dad named me. he named me Danish. because it means intelligent, someone who is at the center of all knowledge.It also means that i am occasionally mistaken as cookies from Denmark. But I am much more than that. the cookies I mean! I am unique in my abilities to solve and think. I am different and I am proud of it. I have always been a problem solver. and I belive in keeping up with time. With Artificial Intelligence on the rise, we have to skill-up to be able to handle the change in the market. The coding skills and agile methodologies I learnt at the Brainstation Bootcamp have given me a chance to catch up. and I intend to use my powers for good!
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