Danielle Marlow
Digital Operations Manager @Royal Botanic Garden Edinburgh
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WORK HISTORY
Digital Operations Manager @Royal Botanic Garden Edinburgh
Edinburgh, GB
Designed and led multi-year capital and digital transformation investment programmes, aligning technology and operations with organisational strategy to improve service delivery and revenue resilience.• Directed cross-organisational financial reviews, improving efficiency and ensuring value for money across a £700k revenue portfolio.• Designed and implemented an operational model to futureproof digital and data services, ensuring resilience and service quality.• Recruited and embedded a high-performing, cross-functional team, redesigning roles and fostering a culture of collaboration and trust.• Delivered a strategic review of digital services, identifying cost-saving opportunities and aligning spend with long-term value creation.• Strengthened cross-sector stakeholder engagement as a lever for funding, partnership, and influence—maximising organisational profile and collaborative value.• Developed internal capabilities through digital and data upskilling initiatives, reducing reliance on external consultants and improving ROI on systems.• Supported facilities and infrastructure planning in alignment with digital and learning needs.• Introduced a staff development programme in digital and data literacy, closing capability gaps and improving organisational performance.
EDUCATION
The University of Edinburgh
Postgraduate Diploma
The University of Edinburgh
40 credit Introduction to Digital Environments for Learning
The University of Edinburgh
Postgraduate Certificate
Napier University
BSC (Hons)
The University of Edinburgh
MSc by Research
ABOUT DANIELLE MARLOW
Ambitious and enthusiastic education lead with over 15 years of experience in curriculum design, digital transition and transformation, strategic development, income generation, and leading in the design, development, and delivery of education and training in the higher education, public and healthcare sectors. Articulate communicator, motivator, innovator, and collaborator with the ability to grow and cultivate long-term relationships with stakeholders at all levels to deliver outcomes. A proven track record leading, expanding, and implementing education initiatives across postgraduate and continuing professional development (CPD) learning portfolios. Operational and delivery lead who drives transformation, builds capability, and delivers innovative, evidence-based solutions across public services and education across multiple projects and portfolios. Committed to influencing and inspiring the next generation of leaders, enhancing individual and organisational digital skills and capability, and keep driving positive, meaningful change at all levels while creating inclusive, accessible, and sustainable learning opportunities for all.
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