Dani Long

About Dani Long

I build technical programs that deliver results.For the past 3+ years, I\'ve been managing IT infrastructure projects, coordinating stakeholder relationships, and solving complex technical problems for businesses. But my project management experience goes much deeper than that.WHAT I BRING TO THE TABLE→ Technical Credibility: Hands-on experience with IT infrastructure (networking, security systems, access control, VoIP), so I can speak the language and understand what\'s really happening under the hood.→ Program Management: I co-founded and grew Grassr00tz, NE Wisconsin\'s cybersecurity conference, from zero to 150+ annual attendees with full sponsorship. That\'s stakeholder coordination, budget management, vendor relationships, and program development at scale.→ Cross-Functional Leadership: 15+ years managing complex projects across diverse teams. I know how to get people aligned, keep projects moving, and deliver results even when things get complicated.→ Communication That Bridges Gaps: Whether it\'s translating technical concepts for non-technical stakeholders, coordinating across departments, or working with Spanish-speaking clients, I make complex things clear.(Native bilingual proficiency: English/Spanish)→ Business Perspective: Certified Global Business Professional (CGBP) with international trade experience. I understand that technology serves business goals - it\'s never just about the tech.RECENT PROJECT HIGHLIGHTS- Led telephony system migration to Avaya post-acquisition, coordinating technical requirements and user training for zero-downtime transition- Managed infrastructure projects across multiple sites (access control, security cameras, network hardware)- Currently managing 300+ laptop refresh project for engineering firm, balancing timeline, technical requirements, and user experience- Built Grassr00tz conference from concept to 150+ attendees, managing program development and logisticsWHAT\'S NEXTI\'m pursuing my PMP certification and looking for opportunities where I can leverage my technical depth and program management skills in client-facing or consulting roles. I\'m particularly interested in organizations that value cross-functional collaboration, clear communication, and delivering real business value through technology.Let\'s connect if you\'re looking for someone who can manage technical projects, coordinate diverse stakeholders, and deliver results. d••••••••@gmail.com linkedin.com/in/danilong

Experience

1. Technical Project Manager

   TEKsystems

   Apr 2025 — Present · De Pere, WI, US

   Managing Large-Scale Hardware Refresh & Process ImprovementBrought in to help engineering firm recover from 4-year hardware refresh backlog and establish sustainable lifecycle management processes.The Challenge: Organization had fallen behind on hardware replacement, creating security risks and asset management problems. No defined processes for device recovery, inventory disposition, or escalation - just an informal \"10-day return\" expectation.My Approach: Recognized this as process design and stakeholder management challenge, not just imaging laptops. Built comprehensive project infrastructure- Discovery & Planning: Used SCCM to audit software across fleet, ensuring accurate provisioning and minimal disruption- Custom Project Management System: Designed VBA-enhanced tracking spreadsheet integrated with ServiceNow, featuring automated reporting, custom views/sorting, and weighted prioritization algorithm (using Intune data) to systematically pursue overdue returns- End-User Experience: Established white-glove deployment with remote setup assistance, application verification, and personalized follow-up- Risk Mitigation: Identified critical gap in data protection (engineering workstations with customer data had no backup) and successfully advocated for OneDrive automatic backup policy within 8 weeks- Knowledge Transfer: Created branded training materials; employees requested my guidance for workflow optimizationResults- 240+ laptops deployed over 6-month period- 94% reduction in overdue returns within 5 weeks- Critical security improvement: OneDrive backup enabled across all workstations- Strong stakeholder satisfaction: construction manager became reference and referred colleagues for training- Process documentation created for sustained operationsSkills Demonstrated: Project recovery, process design, stakeholder management, risk identification, technical implementation, user training, data-driven prioritization

Education

• Shenandoah University

  M.S. Ed, TESOL (Teaching English to Speakers of Other Languages)

  2004 — 2005

• UW Oshkosh

  Education

  2007 — 2008

• Silver Lake College

  Advanced Spanish Lit class (taken in Spanish) to meet WI DPI requirements for Spanish K12 license., Spanish

  2010 — 2011

• University of Wisconsin-Madison

  Certificate (College of Engineering), Cyber Security

• Tecnológico de Monterrey

  Economía

  1991 — 1991

• University of Wisconsin-Madison

  Certificate - College of Engineering, Cyber Security

• University of Wisconsin-Eau Claire

  B.A., Philosophy, Spanish/Latin American Studies

  1990 — 1993

• UW Fox

  General Education/2 year UW campus

  1988 — 1989

Skills

• Business Development
• International Marketing
• Documentations
• Global Strategy
• International Sales
• Export Development
• International Business
• Export Documentation
• Marketing
• Staff Development
• Public Speaking
• Marketing Strategy
• Training Delivery
• Spanish
• Export Controls
• Business Planning
• Global Logistics
• Export Promotion
• Microsoft Office
• Employee Training
• Global Marketing
• Latin America
• Management
• Multilingual
• Global Delivery
• Global Business Development
• Strategic Planning
• Intercultural Communication
• Export Finance
• Export
• Leadership
• Trade Shows
• French
• Training
• Logistics
• New Business Development
• Training & Development
• Teaching
• International Trade
• Foreign Languages