Danilo Gutierrez

Role
Director of Continuous Improvement at Workforce Opportunity Services
Location
Naples, FL, US
LinkedIn followers
500 followers

Experience

  1. Director of Continuous Improvement

    Workforce Opportunity Services

    Feb 2022 — Present

    Analyze company processes and procedures. Developing process enhancement strategies. Investigating shortfalls, issues, and complaints in current IT business processes. Establishing norms and standards of company IT performance. Monitoring staff performance and organizational processes. Collaborating with stakeholders to enhance productivity and staff satisfaction. Communicating ideas and opinions to other members of management. Training, mentoring, and guiding team members in new processes. Staying up-to-date with developments in IT management and process optimization.

Skills

  • Team Management
  • Outsourcing
  • Data Center
  • Hardware
  • Vpn
  • IT Service Management
  • Account Management
  • Help Desk Support
  • Team Building
  • Cloud Computing
  • Technical Training
  • Troubleshooting
  • Service Delivery
  • Crm
  • Managed Services
  • Call Centers
  • IT Outsourcing
  • Service Management
  • IT Management
  • Management
  • Team Leadership
  • Process Improvement
  • Leadership
  • Training & Development
  • Budgets

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Danilo Gutierrez — Director of Continuous Improvement at Workforce Opportunity Services in Naples, FL, US | Unifers