Dan Yanega

Learning & Development at Spotify

Role
Manager, Customer Education at Spotify
Location
Seattle, WA, US
LinkedIn followers
500 followers

About Dan Yanega

I\'m a talent development leader with experience building and scaling talent acquisition, L&D, and performance management functions in high-growth companies. With 10+ years in B2B tech across diverse industries, I focus developing programs and products that measurably improve team performance and business outcomes. I\'ve spent most of my career in advertising and marketing technology (AdTech/MarTech), with additional experience working in e-commerce, consulting, and hospitality/F&B.My expertise includes:* Learning & Development: Creating scalable training programs for employees and customers, including product certifications, skills and leadership training, and sales and partner enablement programs. Experience in content development, instructional design, and building competency frameworks for employee, partner, and customer personas.* Talent Acquisition: Building recruiting functions, designing interview processes, coaching interviewers and conducting interview training, and implementing systems to ensure strong, diverse talent pipelines. 3+ years of experience as Amazon Bar Raiser.* Performance Management: Developing career frameworks and performance management processes that help teams grow and retain talent as they scale. Organizational and talent development program management. Succession planning. Building culture that drives high performance.* Measurement & Analytics: Partnering with business intelligence, data engineering, and data science teams to design metrics and studies that evaluate program effectiveness across talent acquisition, L&D, and HR. Focus on adoption, quality, behavioral, and business impact measures.Authorized to work in the US and Singapore

Experience

  1. Manager, Customer Education

    Spotify

    Nov 2025 — Present · Seattle, WA, US

    Building customer education programs for digital advertisers from scratch, including channel and catalog strategy, learning experience design, and success measurement.

Education

  • University at Buffalo

    BS, Business Administration, Concentrations in HR & International Business, Asian Studies Minor

  • SIMGE (SIM Global Education)

    Asian Business & The Global Economy

  • Capital Normal University

    Chinese Language and Culture

Skills

  • Recruiting
  • Microsoft Office
  • Benefits Administration
  • Applicant Tracking Systems
  • Social Networking
  • Scheduling
  • Powerpoint
  • Microsoft Excel
  • Public Speaking
  • College Recruiting
  • Leadership
  • Event Management
  • Meeting Planning
  • Networking
  • Data Analysis
  • Graduate Recruitment
  • Customer Service
  • Event Planning
  • Management
  • Team Building
  • Technical Recruiting
  • Netsuite
  • Organizational Development
  • Leadership Development
  • Market Research
  • Employee Benefits
  • Microsoft Word
  • Team Leadership
  • Teamwork
  • Advertising
  • Talent Acquisition
  • Social Media
  • Human Resources
  • Coaching
  • Project Management
  • Public Relations
  • Marketing
  • Strategic Planning
  • Training
  • Research

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Dan Yanega — Manager, Customer Education at Spotify in Seattle, WA, US | Unifers