Daniel V

About Daniel V

I’m a results-driven professional with 8 months of experience in customer onboarding, engagement, and success planning.My work has focused on helping customers get the most out of products and services by understanding their needs, aligning strategies with business goals, and creating measurable outcomes.I have managed webinar programs with 250+ registrants per week, achieving 35%+ conversion rates, and grown a WhatsApp community to over 7,500 members.I use tools like Zoho, WhatsApp, Mailchimp, and automation platforms to streamline customer journeys, improve communication, and boost retention.Data plays a big role in my work. From tracking campaign performance in Excel, Sheets, and Looker Studio to monitoring funnel metrics and ROAS, I rely on insights to make decisions that improve results.I have also used AI tools like ChatGPT 4o, O3 models, and Perplexity to personalise messaging, analyse customer feedback, and create more relevant content.Collaboration is central to how I work. I have partnered with sales, product, and leadership teams to address customer challenges, run business reviews, and make sure strategies stay customer-focused.I believe strong relationships, clear communication, and data-backed decisions are the key to long-term customer success.

Experience

1. Performance Marketing

   Livelong Wealth

   May 2025 — Present · Bengaluru, IN

   1) Managed lead generation and onboarding workflows, achieving a 57% reduction in CPL through targeted messaging and improved customer experience.2) Built multi-step engagement journeys using Zoho and WhatsApp automation, maintaining ROAS above 2.3 with personalised and timely communication.3) Designed and implemented AI-powered customer engagement strategies using ChatGPT 4o and O3 models to personalise outreach, analyse customer feedback, and improve satisfaction scores.4) Led webinar programs with 250+ weekly registrants, converting 33% of attendees into customers through automated, post-event follow-ups.5) Collaborated with the Founder’s Office to align marketing strategies with customer goals and business priorities.6) Conducted A/B testing of landing pages to increase TOFU webinar conversions and support upsell and cross-sell initiatives.7) Managed Google Tag Manager and Meta Pixel tracking to ensure accurate attribution and performance reporting.

Education

• Purdue University

  Post Graduate Program in Digital Marketing

  2024 — 2025

• Christ University, Bangalore

  Bachelor of Commerce - BCom

  2020 — 2023