Danny S.
Senior Business Operations Analyst at USAA
- Role
- Senior Business Operations Analyst at USAA
- Location
- Phoenix, AZ, US
- LinkedIn followers
- 500 followers
About Danny S.
I find, connect and present data; extracting insights for competitive advantages. I can grow your business by using data analytics to formulate data-driven insights, driving deeper understanding and influencing business decisions. Skills: SAS, deep SQL expertise, ad-hoc reporting, complex data analysis, listening skills. SAS Analytics Explorer. Strengths: adaptability, critical observation, problem solving, initiative, ability to quickly learn on the job. Strong project management skills, including experience delivering on multiple projects concurrently. I love information and facts. Numbers call to me! Ten year, honorably discharged, U.S. Navy Cold War & Gulf War veteran. Graduate of the Naval Nuclear Power School program, the most demanding academic program in the U.S. military. The military has had a strong influence in both my personal and professional life; sharpening my leadership and problem-solving skills, and given me a sincere appreciation for courage and perseverance. Also, if you are thrown overboard at sea, I can show you how to turn your jeans into a flotation device! Bachelors of Science in Finance from St. Cloud State University (MN). My values are curiosity, passion, authenticity and accountability. Protector of the realm and defender of the faith. Personal growth enthusiast, music lover and constant reader. As a lifelong learner, I am curiosity-driven and love learning new things. Actively pursuing continuous improvement initiatives.
Experience
Senior Business Operations Analyst
May 2019 — Present · Phoenix, AZ, US
As a Senior Business Operations Analyst, I compile, analyze and interpret financial data to make strategic and tactical recommendations to Bank business managers. Driving value through decision-making and innovation to serve USAA with better data. Earned American Bankers Association (ABA) Certifications:1) ABA Certificate in BSA (Bank Secrecy Act) and AML (Anti-Money Laundering) Compliance (2021)2) ABA Certificate in Financial and Credit Risk Management (2022)3) ABA Certificate in Risk Management Frameworks (2023)4) ABA Certificate in Fraud Prevention (2024)5) ABA Certificate in Compliance Essentials (2025)Tool set: SAS Enterprise Studio 8.3, SAS Studio, SQL, Tableau, Netezza, Snowflake, Dremio.Recognized for superior customer service (USAA Tribute internal employee program):\"I want to recognize Daniel Smith for all his hard-work he’s put into the issue. We did not know exactly what to request for our audience file, but Daniel worked patiently with us and provided us with multiple iterations of the report till we found a report that satisfied the needs of the business. Daniel was flexible and always willing to have a meeting to answer all our questions as well as perform the research needed to seek out those answers. I hope we get assigned Daniel again for any future BBIA requests.” Additional work recognitions received: “Thank YOU for all you’re doing for us. You are helping us complete one of the largest remediations to date.” - Consultant“Daniel, I know this one has been a bear so thank you for hanging on and getting us through it. I really appreciate all the off hours you had to work.” - Business Risk and Controls Director“Thank you SO much Daniel! We really appreciate your time and hard work towards completing these files.” - Consultant“Thank you Daniel. I really appreciate your dedication!” - Business Risk and Controls Director
Education
St. Cloud State University
Bachelor’s Degree, Finance and Microcomputer Studies
1993 — 1995
University of St. Thomas
Mini Master of Software Design and Development, Software Development
1997 — 1998
G5 Leadership
Leadership Keynotes, Leadership training
2011 — 2013
Idaho State University
Undergraduate studies, Business courses
1990 — 1993
Continuting Education (Self-Directed)
Self-directed Personal and Professional Development (SAS, SQL, Snowflake), SAS, Business Intelligence and Data Visualization
2024
Skills
- Sql Server Reporting Services (Ssrs)
- Business Process Improvement
- Alteryx
- Cognos Event Studio
- Agile Methodologies
- Software Documentation
- Cognos Workspace
- Cognos Workspace Advanced
- Requirements Analysis
- Sql
- Bi Roadmap Strategies
- Business Intelligence Tools
- Business Analysis
- Data Visualization
- Pl/Sql Analysis
- Bi Project Estimations
- Cognos Adminstration
- Sql Data Manipulation Language (Dml)
- Ms Analysis Services (Msas)
- Cognos Analysis Studio
- Cognos Report Studio
- Analytics
- Cognos Best Practices
- Agile Development
- Cognos Powerplay Transformer
- Balanced Scorecard Reporting
- Consulting
- Cognos Jobs
- Balanced Scorecard
- Dashboard
- Cognos Query Studio
- Ibm Cognos 8 and 10 Upgrades
- Data Warehousing
- Enterprise Software
- Enterprise Architecture
- Dynamic Cubes
- Cognos Framework Manager
- Atlassian Jira Project Management Software V6
- Informatica
- Cognos Portal Pages
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