Daniel Smith
Team Lead B2b Learner Success @Babbel
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WORK HISTORY
Team Lead B2b Learner Success @Babbel
Berlin, DE
Built and scaled the Learner Success team from 2 to 4 across EMEA, establishing team structure, strategy, and operations from the ground up.• Launched the team\'s services in all EMEA markets within the first year; enabled >3x team cost in monthly revenue by 2025.• Drove a data-led approach using Amplitude, Tableau, HubSpot, Vitally and internal dashboards to track and improve KPIs.• Built strong partnerships with Customer Success, Sales, and Marketing to support revenue growth—enabled colleagues with training and direct client pitches.• Collaborated with Revenue Operations and GTM to boost team visibility and trust across the business.• Created a culture of psychological safety, innovation, and accountability—empowering team members at all levels.• Completed training in Radical Candour, conflict resolution, and public speaking/presenting.• Motivated by operational excellence, cross-functional teamwork, and making things work at scale.
EDUCATION
Kingston University
Bachelor of Arts (B.A.), Creative Music Technology
SKILLS
ABOUT DANIEL SMITH
Sales and Success team leader with 5+ years’ experience building and scaling high-performing teams across multiple verticles. I thrive on operational problem-solving, data-driven growth, and empowering people to do their best work. Proven ability to deliver results—whether leading teams or as an individual contributor. Passionate about challenging the status quo and making a positive impact through technology.Currently open to leadership or senior IC roles in organisations focused on improving lives through innovation.Outside of work, I channel my creativity into writing and producing music, as well as organising music events—my way of staying connected to the arts. I’m passionate about travel and exploring new cultures, which inspired my move from London to Berlin in 2019.A lifelong football fan, I support Crystal Palace and play 5-a-side every week. Giving back matters to me; I regularly volunteer with my partner’s homeless charity here in Berlin.If you’re curious about my music:FOURS: https://rb.gy/oqprt mont•banque: https://rb.gy/oqprt
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