Daniel Schwartz
Head of Unit Site Reliability Engineering @Value Transformation Services
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WORK HISTORY
Head of Unit Site Reliability Engineering @Value Transformation Services
Munich, DE
Serving as the head of the SRE Unit - 50 employees (2 groups and 20 directs)- Leading the Service Management group, which is responsible for the adherence, definition, and control of all ITIL processes (Incident, Change, Problem, Release Management)- Leading the SRE Service Reliability group, which is responsible for monitoring all services in 24/7 shifts and ensuring availability- Responsible for the provision of the central Big Data and Log Management solution, Splunk- Collaborating with cross-functional teams to implement SRE methodologies- Automating operational tasks and implementing monitoring and alerting systems to proactively detect and mitigate incidents- Ensuring continuous improvements to applications and IT infrastructure- Working on automation initiatives to reduce manual workload- Managing and resolving critical situations and major incidents- Analyzing trends and patterns to identify areas for improvement- Driving collaboration and teamwork to achieve common goals and objectives- Training and mentoring team members on SRE concepts and practices
EDUCATION
Secondary School, Puchheim
O-Level, Mathematics
Vocational College for Information Technology, Munich
Computer Science Expert
International University of Applied Sciences
Bachelor of Science (B.Sc.)
SKILLS
ABOUT DANIEL SCHWARTZ
With over sixteen years of IT experience and over four years of experience as the head of the Site Reliability Engineering unit at Value Transformation Services, I have demonstrated my commitment to production stability, performance, and reliability. My primary responsibilities include implementing SRE methodologies, automating operational tasks, and managing critical situations to ensure the availability and continuous improvement of the bank applications and IT infrastructure.My team and I work closely together to achieve higher service availability through the application of SRE/DevOps practices and system administration. We have achieved significant improvements in process efficiency, leading to a reduction in manual workload and proactive incident detection and mitigation. I am passionate about preventive problem-solving and continuously fostering teamwork and collaboration to achieve shared goals and to meet the demanding requirements of the banking sector.
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