Daniel Redden
Consult | Transform | Deliver
- Role
- Operational Excellence Manager at bp
- Location
- Pune, MH, IN
- LinkedIn followers
- 500 followers
About Daniel Redden
As an Operational Excellence Manager at bp, I lead the implementation of Lean Six Sigma…
Experience
Operational Excellence Manager
Sep 2021 — Present · Pune, IN
Implemented Lean Six Sigma methodologies to drive process standardization and efficiency improvements across multiple HR domain teams at bp.• Led initiatives to foster a culture of continuous improvement, resulting in streamlined operations and enhanced productivity.• Successfully brought consistent ways of working across various locations, optimizing operational performance and enhancing overall business outcomes.
Education
Utkal University
ICSE
1984 — 1999
Stewart School Cuttack
ICSE
1997 — 1999
Skills
- Sla
- Attrition
- Service Delivery
- Business Analysis
- Management
- Performance Management
- Human Resources
- Customer Satisfaction
- Training
- Feedback
- Bpo
- Six Sigma
- Call Center
- People Management
- Project Management
- Leadership
- Operations Management
- Customer Relations
- Outsourcing
- Recruiting
- Team Management
- Employee Engagement
- Process Improvement
- Customer Service
- Call Centers
- Coaching
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