Daniel Phillips-Fern

Customer Success Manager @Crowdhandler

Oldham, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Dec 2025 — Present

Customer Success Manager @Crowdhandler

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Manchester, GB

Responsible for overall customer success at CrowdHandler including pre-sales, onboarding and renewals.

EDUCATION

2002 — 2009

Highfields School & Sixth Form

GCSE and A Levels, Information Technology

2009 — 2013

University of Lancashire

Bachelor of Arts (BA), Business & Management

SKILLS

Problem SolvingBusiness DevelopmentDigital MarketingMicrosoft OfficeSalesProject ManagementCustomer ServiceWindowsMarketingNew Business DevelopmentTechnical SupportBusiness AnalysisTeam OrganisationCommunicationGraduate LevelSocial MediaMerchandisingOrganisational LeadershipRetailB2bTime ManagementTeam LeadershipInventory ManagementProduct DevelopmentMicrosoft ExcelNegotiationManagementTroubleshootingWindows 7Communication SkillsTeamworkNetworkingAccount Management

ABOUT DANIEL PHILLIPS-FERN

An experienced technical account and customer success manager, previously responsible for the growth and overall success of UK and Ireland within an IoT start up.Relocated back to the UK in late 2025 after living in Germany and working for ALDI within their international IT division as an IT project manager and IT product owner within a SAP transformation project 20••••25.Now technical account manager at CrowdHandler, a UK based virtual waiting room SaaS.

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