Dan Murray
STRATEGIC LEADER / CUSTOMER EXPERIENCE / BUSINESS & DIGITAL TRANSFORMATION
- Role
- Senior Director Services Transformation at GE Vernova
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Dan Murray
A proven leader with both consulting and executive experience, and an exceptional record of transforming customer experience and operational performance. Expert in driving operational excellence through process improvement & technology initiatives to achieve strategic and operational objectives and guide organizations through change.EXECUTIVE LEADERSHIP COMPETENCIES- Program Management- Product Management- Business and IT Transformation- Project Lifecycle Management- Operational Leadership- Customer Experience Management- Strategic Planning- Agile Delivery- Six Sigma Methodology- Business Process Assessment & Redesign- Continuous Improvement- IT Portfolio Management and Delivery- Customer Experience Technical Roadmap- Productivity and Efficiency Improvement- Data Analytics- Organizational Design- Performance Measurement- Work and Resource Planning- Cross Functional Team Leadership- Change Management- Negotiation / Stakeholder Relations- Budget Development / Management- Employee Development- Regulatory Affairs and Compliance
Experience
Senior Director Services Transformation
Jul 2025 — Present · Boston, MA, US
Led strategic transformation and operational excellence for global software services delivery, by leveraging advanced analytics and cross-functional global partnerships to meet key corporate objectives.
Education
Providence College
Bachelor of Science (BS)
Skills
- Process Improvement
- Management
- Team Building
- Project Planning
- Supply Chain
- Stakeholder Management
- Team Leadership
- Business Transformation
- Energy
- Customer Service
- Consulting
- Procurement
- Strategy
- Ms Project
- Process Engineering
- Business Analysis
- Vendor Management
- Quality Assurance
- Contract Management
- Continuous Improvement
- Business Process
- Business Process Improvement
- Performance Management
- Crm
- Business Strategy
- Project Management
- Regulatory Affairs and Compliance
- Analysis
- Operational Excellence
- Leadership
- Change Management
- Utility Industry
- Revenue Recovery
- Operations Management
- Strategic Planning
- Operating and Capital Budgets
- Program Management
- Strategic Sourcing
- Workforce Planning
- Business Process Imp
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