Daniel O. Dreyfus

About Daniel O. Dreyfus

I have built a successful career in customer success (CSM), account management, and as a people manager, helping teams achieve their full potential and driving revenue growth through effective coaching and development. I am fueled by curiosity and a passion for innovation, always seeking new ways to exceed expectations and deliver outstanding results.One of my proudest accomplishments was building a Latam customer success organization from scratch at an established company (GLG), starting as an individual contributor and growing the team from three individual contributors to about twenty professionals while achieving 5x revenue growth over five years (compared to GLG\'s 2x revenue growth during the same period). Through mentorship, training, and support, I have helped teams exceed their goals and achieve exceptional results.My native fluency in Spanish and full professional proficiency in Brazilian Portuguese have been instrumental in building strong relationships with clients and partners in Latin America. I have a deep understanding of the region\'s cultural nuances and business practices, allowing me to navigate complex situations and negotiate successful deals. I have also successfully managed US books of business exceeding commercial targets.Had a medical leave of absence due to cancer in 20••••24, I recently returned to the workforce as a Lead Enterprise Client Success Manager at Bazaarvoice. With a proven track record of building high-performing teams and achieving outstanding results, I am confident that I can make a valuable contribution to any organization.

Experience

1. Lead Client Success Manager

   Bazaarvoice

   Aug 2024 — Present · Austin, TX, US

Education

• Pontifícia Universidade Católica de São Paulo

  Exchange Student

• Trinity University

  B.S.

• Florida State University Panama City

  Exchange Student, Panama City, Republic of Panama

• The American School of El Salvador

  High School Diploma - K-12