Daniel Obrien

Head of Account Management @AccessPay

Established the account management framework from the ground up, optimising client engagement and driving enhanced customer satisfaction. • Created innovative upselling and cross-selling strategies that resulted in a substantial increase in revenue streams, contributing to a notable bottom-line impact. • Implemented the training and mentorship of incoming team members, fostering a culture of excellence and consistently nurturing high-performing professionals. • Steered the team to…