Daniel Obiekwe

Customer Success Manager @PlayOn Sports

Atlanta, GA, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2022 — Present

Customer Success Manager @PlayOn Sports

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Increase account revenue and school retention by conducting regular check-ins for tactical items, and performing strategic business reviews for alignment of objectivesDevelop and maintain a deep understanding of the high school digital ticketing industry and market trends to anticipate their needs and provide value-added solutionsDevelop and maintain strong relationships with key stakeholders within school districts to ensure customer satisfaction and retentionProvide ongoing training and education to schools on product updates and new features to ensure maximum utilization and satisfaction.

EDUCATION

2011 — 2013

Emory University School of Medicine

Radiologic Technology/Technician

2015 — 2017

Auburn University Harbert College of Business

Bachelor's degree, Digital Marketing

SKILLS

Sales PresentationsSocial Media MarketingOnline Social NetworkingMarket ResearchSearch Engine Optimization (SEO)Data AnalysisFacebook MarketingSocial MediaTumblrSales OperationsPinterestData EntryMarketingOnline AdvertisingCustomer SatisfactionEvent PlanningInterpersonal SkillsOnline MarketingGoogle AnalyticsCustomer Relationship Management (Crm)NegotiationMicrosoft OfficeSalesContent MarketingDigital MarketingInstagram

ABOUT DANIEL OBIEKWE

I build markets, not just accounts. At GoFan, I took Washington state from zero to 200+ school ticketing partners and Minnesota to 100+, becoming one of the company\'s fastest-growing revenue territories, through tailored enablement programs, relationship management, and creative product education that drove 28%+ YoY growth. I specialize in: turning new customer relationships into long-term advocates, designing adoption programs that scale, and operating at the intersection of CS and product including hands-on Figma collaboration and company-wide AI tool deployment as one of PlayOn’s designated AI Champion. d••••••••@playonsports.com |

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Daniel Obiekwe — Customer Success Manager at PlayOn Sports in Atlanta, GA, US | Unifers