Dan Nardella

About Dan Nardella

Executive Leader | Operations, Professional Services & Revenue Strategy I am an…

Experience

1. Senior Director Professional Services

   Quorum Software

   Jan 2020 — Present · Houston, TX, US

   Hold complete operational oversight, budgetary and strategic steering accountability for the planning, staffing, execution, management and successful completion of software initiatives in order to complete the integration of business operations based on customer objectives. Plan projects from concept through deployment and support. Assemble and lead customer-facing teams to gather business requirements, design time-savings systems, evaluate optimization opportunities, and build and deploy solutions. Provide executive leadership and direction to a team of highly-skilled project managers across multiple business units in all phases of the Software Development Life Cycle (SDLC). • Coordinate cross-organizational and facilitate the rapid transition of new sales opportunities to project execution.• Translate technology-business needs and create project and resource plans, methodologies, budgets, RFPs, business cases, timelines and goals.• Provide oversight and successfully manage a global team of 50 project managers and consultants leading a diverse portfolio of projects.• Build and deploy tools to global organization of 400 services professionals to track and evaluate KPIs to drive quick data-based decisions.• Develop detailed project analytics, including objective health score and earned value management assessments• Prepare and present monthly results of team performance against established revenue, margin, and utilization goals to the executive team.• Conceive and implement a customer survey to receive incremental feedback on the services provided and monitor customer satisfaction.• Gain alignment on all projects with a variety of stakeholders for continuous improvement of client services.• Hire top-industry talent and build strategic partnerships to extend high-value service offerings provided.Accomplishment:• Consistently delivered implementation services for a variety of software projects on an annual basis with a value of $25MM and margins over 50%.

Education

• Purdue University

  Bachelor of Science (BS)

• Auburn University, College of Business

  Master of Science (MS)

• Auburn University, College of Business

  Master of Business Administration (MBA)

Skills

• Software Implementation
• Pl/Sql
• Software Design
• Oracle Sql
• Sql*Plus
• Requirements Analysis
• Problem Solving
• Microsoft Office
• Requirements Gathering
• Project Management
• Sdlc
• Troubleshooting
• Microsoft Sql Server