Daniel Mutch
Building the world’s best consumer AI experiences
- Role
- Lead Architect - Agentic Ai at T-Mobile
- Location
- Bellevue, WA, US
- LinkedIn followers
- 500 followers
Experience
Lead Architect - Agentic Ai
Jan 2023 — Present
Technical leader for enterprise-scale Generative AI platforms spanning customer service, sales, and digital engagement. → Chaired the IntentCX Architecture Forum, driving 90+ cross-team architectural decisions→ Mentored AI startup that won first place of ~400 in Deutsche Telekom\'s global T-Challenge.→ Architected AI systems that saved $91M annually by resolving 16M customer queries.→ Designed and championed \"Prompts-as-Config\" innovation saving person-hours annually around release activities and reducing hotfix effort by 60%→ Architected scalable patterns for novel AI features ensuring long-term maintainability and alignment with enterprise standards
Education
University of Manitoba
Bachelor of Computer Science (Hons)
Skills
- Platform Architecture
- Software Design
- Jquery
- Web Applications
- User Interface
- IT Strategy
- Ajax
- Android Development
- Html5
- Xamarin
- Visual C++
- Platform Modernization
- Agile Methodologies
- Xslt
- Web Services
- Wcf
- Focused Execution
- T-Sql
- Test Driven Development
- Html 5
- Ios Development
- Asp.net Mvc
- Sql
- Asp.net
- User Interface Design
- Software Development
- Scrum
- Json
- Css
- Wpf
- Customer Satisfaction
- Sharepoint
- Xml
- User Experience Design
- Emotional Intelligence
- Visual Studio
- Agile Project Management
- .net Framework
- C#
- .net
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