Daniel Guerra

I help people protect and automate their home and business. Security Professional at ADT, Memphis. 16+ years experience; 10,000+ customers helped. Circle of Excellence Winner 2025 & 2024 🏆 🏆 Blue Eagle Winner 2025 🥇🦅

Role
Master Service Technician at ADT
Location
Memphis, TN, US
LinkedIn followers
500 followers

About Daniel Guerra

Tap and hit \'+ Follow\' Residential & Commercial Security Systems, Video Surveillance Systems, and Home Automation

Experience

  1. Master Service Technician

    ADT

    Jun 2025 — Present · Memphis, TN, US

    Blue Eagle Award Winner 2025 🥇🦅 #1 Ranked Service Technician Nationwide• Circle of Excellence Award Winner 2025 Top 10 Ranked Service Technician Nationwide• Featured in ADT’s December 3rd, 2025 edition of “The Breakfast Club,” in a segment called “Pro Tips From The Field - Securing The Upgrade.” I shared best practices for identifying, creating, and winning opportunities for system upgrades. The interview was directed towards Field Operations but had an organization-wide audience.Perform service and installation on the following:Intrusion panels: 2GIG (GC2/GC2e, GC3/GC3e, GCTouch, Edge), Ademco/Honeywell/Resideo (Vista 10,15,20,40,50,128,250, & Safewatch variants, Lynx, Lynx Plus, Lynx Touch & Series, TSSC, Lyric, ProSeries, ADT 2x16 & Command), Bosch, Caddx (Nx 4,6, & 8), DSC (PC 500, & 1500 Series, Power Series 1616, 1832, 1864, & Neo, Impassa 9045, 9047, & 9057, Iotega), First Alert, ITI/Interlogix (Concord, Concord Express, Simon, 2, 3, XT, & XTi), Qolsys (iQ, 2, 4), and Radionics.Video: Alarm.com, American Dynamics, ATV/Matrix, Axis, Dahua, Digital Watchdog, Eufy, Google, Hanwha, Hikvision, Pelco, Ring, SpecoAccess: Brivo/Eagle Eye

Skills

  • Customer Service
  • Training
  • Customer Satisfaction
  • Marketing
  • Ip Cameras
  • Alarm Systems
  • Home Audio
  • Microsoft Word
  • Team Leadership
  • Direct Sales
  • Contract Negotiation
  • Account Management
  • Operations Management
  • Business Development
  • Security Management
  • Cctv
  • Negotiation
  • Microsoft Office
  • Sales
  • Microsoft Powerpoint
  • Social Media
  • Surveillance
  • Strategic Planning
  • Security
  • Sales Management
  • Burglar Alarm
  • Home Automation
  • Security Cameras
  • Leadership
  • Small Business
  • Fire Alarm
  • Coaching
  • Marketing Strategy
  • Access Control
  • Management
  • Team Building

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Daniel Guerra — Master Service Technician at ADT in Memphis, TN, US | Unifers