Danielle Woodward

About Danielle Woodward

Drives revenue and delivers value in highly complex and matrixed environments • Strong business acumen with experience in enterprise, strategic, key and national account management, sales, leadership, workforce management, recruiting, HR, P&L management and field operations • Collaborative, influential and servant-leader with an analytical and customer centric mindset • Consultative sales and management • Recruitment, workforce management, HR and staffing Certificates and Courses: • 5 Practices of Exemplary Leadership (LPI) • Strategic Selling - Miller Heiman • Large Account Management - Miller Heiman • Counselor Sales Process (CSP) • Crucial Conversations and Crucial Accountability

Experience

1. Global Head of Customer Experience Account Management, Customer Success, Enterprise Sales

   Powertofly

   Dec 2022 — Present

   I\'m guiding the organization through the process of defining and delivering best-in-class, end-to-end, customer experience while supporting and refining our delivery in addition to driving improvement and innovation in how we attract client and talent inquiry. We are working to differentiate the end-to-end customer experience; examining, and improving every touchpoint of the customer journey while considering impact and unintended, or intended, consequences on delivery, services, and operations. Our customer-obsessed teams provide guardianship of the customer by critically analyzing their needs and acting as their voice to accurately inform and develop company strategies, new go-to-market strategies, and product / service offering to meet them where they are, when they need it. I aspire to work every day to encourage, enable, and motivate my teams by being an open, authentic, and genuine servant-leader who is driven and energized by winning as a team.

Education

• Boise State University

  Criminal Justice/Law Enforcement Administration

  1994 — 1998

• Bishop Kelly High School

  dilpoma, HS diploma

  1990 — 1994