Danielle Williams M.

About Danielle Williams M.

I am a revenue cycle performance leader specializing in strengthening healthcare organizations through workforce strategy, operational training systems, and performance improvement initiatives that drive measurable financial outcomes.My work focuses on aligning revenue cycle operations, education, and technology to improve organizational performance across patient access, coding, billing, denials management, and accounts receivable functions. At IntegraConnect, I lead enterprise revenue cycle workforce initiatives designed to accelerate productivity, reduce claim denials, strengthen coding accuracy, and improve cash flow performance.Key outcomes my work has supported include:• Reduction of claim denial rates by 12–25% through payer policy education and root cause analysis • Improvement in clean claim rates by 8–15 percentage points • Reduction in Days in Accounts Receivable by 5–12 days, accelerating cash flow • Increased coding accuracy by 10–18% • Reduced charge entry lag by 20–35% • Development of structured onboarding programs reducing time-to-productivity by 25–40%My background combines revenue cycle operations, workforce development strategy, and leadership development, enabling organizations to improve performance while building stronger operational capability across teams.I partner closely with RCM leadership, compliance, IT, and clinical operations to align training systems with workflow optimization, Epic adoption, and revenue integrity initiatives. I’m particularly interested in advancing initiatives related to: • Revenue cycle optimization • Denial prevention and payer policy education • Workforce performance strategy • Epic workflow adoption • Revenue integrity and compliance

Experience

1. Learning and Development, Principal

   Houston ISD

   Jul 2020 — Present · Houston, TX, US

   Coached, mentored, and developed high performing team members through leveraged leadership, collaboration, communication, relationship building, and consistent feedback• Assessed organizational needs by analyzing multiple data points and consulting stakeholders regarding feedback to determine programs, vendors, and professional development• Managed operations including allocating resources, communications, budgeting, performance evaluations, community partnerships, and staff development based on continuous organizational needs assessments• Developed standards and protocols for coaching and developing instructional presentations in the virtual environment• Executed projects by establishing measurable goals and developing action steps, determining resources, communicating plans, and delegating responsibilities, and establishing follow-up timelines• Ensured organizational policy compliance• Utilized various technology-based programs to prepare presentations, disaggregating data, and communicate with organization stakeholders

Education

• The University of Texas at Arlington

  Master’s Degree, Educational Leadership and Administration, General

  2016 — 2017

• The University of Tennessee at Chattanooga

  Bachelor of Science, Natural Sciences

• The University of Tennessee at Chattanooga

  Bachelor's degree, Biology, General

  2003 — 2007

• Freed-Hardeman University

  Master of Arts, Curriculum and Instruction

• University of Texas at Arlington

  Master of Arts, Educational Leadership and Administration, General

• Freed-Hardeman University

  Master's degree, Educational, Instructional, and Curriculum Supervision

  2008 — 2012