Danielle Silvestri
Vice President of Client Services @Big Brand Ventures
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WORK HISTORY
Vice President of Client Services @Big Brand Ventures
I lead the Client Services department, overseeing a team of Account Managers and ensuring exceptional service at every stage of the client journey. From onboarding to project completion, I create customized timelines aligned with each client’s goals and manage clear communication between Client Services, the executive team, and our development and digital teams. My role includes collaborating with the development team on websites, backend systems, and CRMs, and with the digital team on ad campaigns and creative execution. I also develop resources to streamline processes, improve efficiency, and enhance the client experience, ensuring consistency and quality across all client engagements.
EDUCATION
Syracuse University
Minor in Public Communications from S.I. Newhouse, Focus in Advertising
Syracuse University - Martin J. Whitman School of Management
Marketing Management
Syracuse University
Bachelor of Arts (B.A.), Marketing
SKILLS
ABOUT DANIELLE SILVESTRI
I\'m a client strategy and marketing leader with 8+ years of experience driving growth for startups and global brands across SaaS, martech, and consumer sectors. I’ve led high-performing teams, built client services functions from the ground up, and developed go-to-market strategies that align business goals with execution. I thrive in fast-paced, early-stage environments and am passionate about emerging technology, particularly the evolving role of AI in transforming how brands connect and scale.
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