Danielle Saglio
Manager of Customer Success @PAR Technology
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WORK HISTORY
Manager of Customer Success @PAR Technology
Tampa, FL, US
Title change to align with PAR) Working exclusively with the Data Central PAR product, B2B SaaS product Maintaining less than 4% churn annually Managing $10M ARR Increasing ARR $100K annually through strategic contract renewals and terms Strategic business reviews, gap analysis, project planning and goal setting Cross Selling and Upselling current customers Member of Data Central Executive Team
EDUCATION
University of Central Florida
Communications
ABOUT DANIELLE SAGLIO
Prior to working with Restaurant Magic, I managed multi-unit restaurants in the Tampa Bay market for over 10 years which required full working knowledge of every aspect of the business. My career has exposed me to all areas of hospitality including multi-unit management, restaurant operations, executive forecasting, strategic planning, marketing in all forms, human resources, statistical analysis, food service flow, menu development, POS configuration, accounting practices and procedures, holiday parties, high-end wedding planning and coordination, catering sales, catering operations, event space sales, meeting space sales, hotel management, convention group coordination, problem solving and conflict resolution. My objective is to build strong business relationships with clients by helping other multi-unit restaurants with monthly and yearly goals. I am liaison between the client\'s senior executive team members and our sales, marketing, implementation, software development and training teams. My goal is to help identify areas in which our clients can benefit from the use of our software and also provide solutions that tactically benefit both parties. In turn, helping them to achieve key goals and benchmarks.
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