Danielle Miike
IT System Support Analyst @Legend
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WORK HISTORY
IT System Support Analyst @Legend
Tillsonburg, ON, CA
Analyzed business processes and implemented system and process improvements for operational efficiency.• Designed, tested, and maintained data models and database management systems.• Developed, automated, and maintained business and financial reports using Power BI, SQL, and Excel.• Created analytics dashboards for revenue, quality, and operational performance; established and tracked KPIs.• Collaborated with cross-functional teams to gather requirements, recommend solutions, and support process changes.• Provided ad-hoc data analysis, validation, and recurring reporting for business partners.• Supported ERP systems and report automation (Crystal Reports, SQL).• Conducted training on new processes and reported results to management.
EDUCATION
Bandeirante University of São Paulo
Bachelor's degree, Business Administration and Management, General
Bandeirante University of São Paulo
Postgraduate Degree, Information Technology
Fanshawe College
Postgraduate Degree, Information Technology
ABOUT DANIELLE MIIKE
I am a highly motivated and goal-driven Brazilian professional who enjoy generating new…
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