Danielle Evans
Director, Customer Education (Head of Customer Education) @Sendoso
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WORK HISTORY
Director, Customer Education (Head of Customer Education) @Sendoso
EDUCATION
University of Illinois Urbana-Champaign
Bachelor's Degree, Advertising
SKILLS
ABOUT DANIELLE EVANS
With over a decade of experience in adult learning and education, I’ve seen firsthand the power of great learning experiences to drive real business outcomes—whether it’s boosting internal efficiency, influencing pipeline, or helping customers apply what they’ve learned.I’m passionate about leading teams that design impactful, measurable programs. Whether it’s educating customers to deepen adoption and advocacy or equipping GTM teams through internal enablement and onboarding, I focus on tying learning strategy directly to business results.Currently, I lead a talented team responsible for- On-demand, self-paced learning programs- Knowledge base articles and chatbot- Live customer webinars and workshops- In-app education experiences- Digital resources across the customer journey- Internal enablement and employee trainingWhat I love most about my work is developing my team—helping them grow, celebrating their wins, and creating an environment where curiosity and creativity thrive. My leadership style is rooted in trust, active listening, and removing roadblocks so others can do their best work.I believe great learning programs—and great teams—are built on empathy, collaboration, and measurable impact. That’s the connection I strive to build every day.
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