Danielle Lemons

About Danielle Lemons

Strategic Project Manager | Telecommunications & Managed Services | Web Development & Digital SolutionsWith a strong background in project management, telecommunications, and digital solutions, I specialize in strategizing, implementing, and optimizing initiatives that align with client objectives while driving business growth. I thrive in fast-paced environments, ensuring that multiple projects run seamlessly, meet organizational standards, and exceed customer expectations.Currently a Senior Sales Associate at DirecTech, I focus on managed services, VoIP solutions, and web development, helping businesses optimize their digital presence and communication infrastructure. My expertise spans telecommunications, IT solutions, process improvement, and digital marketing, enabling me to provide clients with tailored, high-impact solutions.With 10+ years of experience in operations and project management—including roles as a PMO Director, Senior Manager, and Customer Operations Manager—I have successfully led teams, streamlined processes, and implemented Lean and Six Sigma methodologies to enhance efficiency and reduce waste. I’m skilled in cross-functional collaboration, stakeholder management, and business development, ensuring seamless execution of projects while maintaining strong partnerships with vendors, clients, and internal teams.Beyond my professional expertise, I am deeply involved in community service and leadership. As the Core Group Leader for Women Supporting Women in Middle TN (Robertson County), I foster connections and empower local women through mentorship and networking. I also volunteer with Today\'s Victory Church, Habitat for Humanity, and various community initiatives in Middle Tennessee.I’m always eager to connect with like-minded professionals and businesses looking to enhance their digital presence, streamline operations, or implement innovative communication solutions. Let’s connect and discuss how I can help drive success for your business.

Experience

1. Senior Director

   Directech

   Nov 2024 — Present · Nashville, TN, US

   As a Senior Director at DireTech, I specialize in managed services for VOIP and telecommunications, with a deep understanding of Zultys products. Beyond telecommunications, I offer expertise in web development, social media management, content writing, and project management, helping businesses elevate their digital presence and streamline operations.I’m dedicated to creating tailored solutions that empower organizations, foster growth, and optimize workflows. Whether it’s implementing cutting-edge communication tools or managing impactful projects, I’m passionate about driving success for clients across industries.

Education

• Mesa Community College

  AA/AG, Art and General Studies

  2005

• University of Phoenix

  Master of Business Administration (MBA)

• University of Phoenix

  BA, Business Management

  2009

Skills

• Sales Operations
• Professional Services
• Customer Service
• Customer Satisfaction
• Training
• Channel
• Iso
• Sales
• Program Management
• Business Process
• Cross-Functional Team Leadership
• Direct Sales
• Presentations
• Operational Excellence
• Virtual Facilitation
• Cloud Computing
• Leadership
• Vendor Management
• Storage
• Order Processing
• Process Improvement
• Business Strategy
• Sales Process
• Crm
• Superior Work Ethic
• Team Management
• Channel Partners
• User Acceptance Testing
• Data Center
• Saas
• Managed Services
• Team Leadership
• Solution Selling
• Operations Management
• Vmware
• Product Management
• Management
• Sap
• Account Management
• Change Management