Danielle Ker

Senior Manager, Change Management @Intelcom | Dragonfly

Montreal, QC, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Feb 2026 — Present

Senior Manager, Change Management @Intelcom | Dragonfly

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Leading the Change Management practice, supporting project and program teams, coaching leaders, and ensuring that business readiness, communications, and training are aligned to deliver sustainable change- Portfolio-level change strategy, planning and governance: establishes and maintains change methodologies, frameworks, and best practices for consistent use across the organization- Stakeholder engagement and leadership coaching: builds strong relationships with leaders, managers, and project sponsors to ensure alignment and sponsorship. Provides coaching and consultation to leaders on their roles in driving adoption and managing resistance- Continuous improvement & change practice development: lead retrospectives and capture lessons learned to strengthen the organization\'s change maturity. Contribute to the evolution of the Change Management practice, tools, templates, and methodologies.

EDUCATION

2012 — 2014

John Molson School of Business

MBA

2009 — 2012

Humber College

Accounting Certificate

2013 — 2013

ESSEC - ESSEC Business School

Exchange Student in Luxury Brand Management Program

2001 — 2006

Toronto Metropolitan University

Bachelor of Design

2021 — 2021

Acuity Institute

Change Management Professional Certification

SKILLS

Luxury Brand MarketingTax Return PreparationBudgetingBusiness DevelopmentStrategic ThinkingTime ManagementEnthusiasm to LearnEntrepreneurshipLong-Term Customer RelationshipsMicrosoft ExcelAutonomousBudgetsAccounts ReceivableDriven by ResultsProblem SolvingBusiness PlanningRetailMicrosoft OfficeManage Client RelationshipsTeam LeadershipAccounts PayableLeadershipEvents CoordinationFinancial ControlBrand ManagementMarketing StrategyManagementStrategic PlanningAble to Multi-TaskBookkeepingEvent ManagementQuickbooksForecastingManaging DeadlinesOutstanding Customer ServiceEnglishEvent PlanningCommunication SkillsFinancial AnalysisPay Close Attention to Detail

ABOUT DANIELLE KER

PROSCI Certified Change Practitioner• Certified Project Management Professional (PMP®)• Certified PSM I: Professional Scrum Master• Change Management Professional Certification (Acuity Inst.)• Proven, natural leader with extensive experience leading large multi-functional teams • Over 15 years of management consulting and project management experience• Strong communication skills and ability to synthesize information for executive leadership• Extensive client and stakeholder relationship management experience• Bilingual: English and French• Recognized for excellent analytic and critical thinking skills • Areas of expertise: project management, consumer and competitive intelligence, market analysis, business growth plan development, development and implementation of strategic initiatives, change management

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Danielle Ker — Senior Manager, Change Management at Intelcom | Dragonfly in Montreal, QC, CA | Unifers