Danielle Dumawal Cognetti
Strategic Customer Success Manager at Nearmap
- Role
- Strategic Customer Success Manager at Nearmap
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Danielle Dumawal Cognetti
Accomplished Customer Success Manager with 15+ years of record generating revenue and profit achievements. Extensive experience in developing and managing strategic Fortune 50 relationships, project management and software (SaaS) deployments across a diverse portfolio of top enterprise customers. Passionate about serving as a client advocate and trusted advisor, resulting in high client satisfaction, revenue and retention- Sole Recipient of CEO Excellence Award and President’s Club winner- Maintain an $25mm BoB and a 95% retention rate YoY- Grew account portfolio by 400% resulting in $15mm of additional revenue- Build relationships with existing customer base at both day-to-day and executive levels, including C- Suite- Define customer strategy with executive sponsors to develop success plans based on their strategic - objectives and business goals- Use data and analytics to make prescriptive recommendations and provide best practices to customers and to analyze risk- Partner with Account Executives to identify and execute expansion opportunities and manage renewal processAct as a customer advocate and escalation point for critical customer requests and issues; collaborate inter departmentally to address, prioritize, and correct
Experience
Strategic Customer Success Manager
Apr 2024 — Present · NJ, US
Nearmap provides a property intelligence and risk management platform for P&C insurance. Optimize pricing, quoting, underwriting, renewals, and claims by applying AI and computer vision to high-resolution aerial imagery.
Education
Pace University
Bachelor of Science, International Management
Pace University - Lubin School of Business
Bachelor of Science (BS), International Management
Skills
- Project Management
- Salesforce.com
- Capital Markets
- Analytics
- Relationship Management
- Marketing
- Customer Relationship Management (Crm)
- Management
- Trading Systems
- Enterprise Software
- Derivatives
- Market Data
- Forecasting
- Business Analysis
- Electronic Trading
- Analysis
- Sales
- Sales Presentations
- Financial Markets
- Trading
- Investment Banking
- Vendor Management
- Bloomberg
- Strategic Partnerships
- Software as a Service (Saas)
- Business Development
- Reference Data
- Product Management
- Account Management
- Equities
- Back Office
- Portfolio Management
- Financial Services
- Crm
- Fixed Income
- Strategy
- Risk Management
- Customer Satisfaction
- Fx Options
- New Business Development
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.