Danielle Dube
Principal Project Manager @Digi International
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WORK HISTORY
Principal Project Manager @Digi International
Design and implement a standardized delivery framework that reduced execution risk and improved cross-functional and executive visibility.Serve as the escalation point across multiple concurrent projects, customers, engineering teams, and senior leadership.Own end-to-end delivery for enterprise customer engagements representing 60%+ of total ARR, aligning execution across hardware, software, and cross-functional engineering teamsServe as the primary point of contact for strategic accounts, driving alignment between customer expectations, delivery execution, and business outcomesPioneered a new reoccurring revenue-based customer engagement model, generating $3M+ in recurring revenue and expanding long-term account valueLead execution of high-value, complex programs, including one of the largest contracts in company historyDrive portfolio-level execution across multiple concurrent programs, managing risk, scope, and dependencies with executive visibilityAct as the escalation lead across customers and internal teams, resolving high-impact issues and stabilizing delivery in complex environmentsPartner with senior leadership to establish governance models and operating cadence, improving decision-making speed and delivery predictability
EDUCATION
St. Cloud State University - Herberger Business School
Bachelor of Science (B.S.), Marketing
SKILLS
ABOUT DANIELLE DUBE
I lead at the intersection of enterprise customer relationships, delivery execution, and revenue outcomes, owning complex engagements and ensuring they translate into long-term customer success, retention, and growth.My background is rooted in program leadership, but my impact has consistently extended beyond execution into owning high-value customer relationships end-to-end. I partner closely with clients and internal teams to align expectations, drive delivery, and create clarity in environments where there are a lot of moving parts.I’m known for being gritty, direct, and reliable, someone who brings structure, follows through, and doesn’t let things fall through the cracks. I lead with a balance of warmth and accountability, building strong relationships while holding a high bar for execution and outcomes.I believe the best teams are built on trust, ownership, and continuous learning. I create environments where people feel empowered to speak up, think creatively, and learn through failure, while still delivering at a high level.My experience spans:Owning enterprise customer engagements tied to revenue, delivery, and long-term account healthDriving cross-functional alignment across engineering, product, and business teamsManaging multi-program portfolios with executive visibilityLeading through high-pressure situations and escalations, bringing clarity and resolutionPartnering with leadership to improve delivery models, governance, and operational efficiencyI’m particularly focused on Director-level roles in Strategic Accounts, Customer Success, and Enterprise Delivery, where I can own customer outcomes and drive both retention and expansion. Core StrengthsStrategic Accounts & Customer Ownership | Customer Retention & Expansion | Enterprise Delivery | Cross-Functional Leadership | Escalation Management | Executive Communication | Operational Execution
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