Danielle Heffernan
Customer Experience Manager @Vivun
New York, NY, US
EMAILS
d••••••••@vivun.com
MOBILE NUMBERS
+19•••••••51
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WORK HISTORY
Apr 2025 — Present
Customer Experience Manager @Vivun
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EDUCATION
2010 — 2012
Saint Joseph's University
Initial Teacher Certification, Secondary Education
2000 — 2004
Westfield Senior High School
HS Diploma
2004 — 2008
University of Scranton
B.A., English
SKILLS
GithubBloggingEditingUser DocumentationJiraTechnical TrainingTechnical DocumentationTechnical WritingPublic SpeakingWordpressSoftware Quality AssuranceMarketingPowerpointMicrosoft ExcelScrumMicrosoft OfficeContent WritingManagementAdvertisingSharepointTrainingCreative WritingSocial NetworkingEmployee TrainingAdobe Creative SuiteCustomer ServiceWritingContent DevelopmentMadcap FlarePress ReleasesTeachingTime ManagementSoftware DocumentationContent ManagementSocial MediaJiveConfluenceWikisProofreading
ABOUT DANIELLE HEFFERNAN
Senior Product Operations Manager at Vivun, building the systems, processes, and…
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