Danielle Young

Corporate Services IT Director @Arriva Group

Newcastle Upon Tyne, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2025 — Present

Corporate Services IT Director @Arriva Group

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EDUCATION

1993 — 1996

University of Southampton

BA, Psychology and Media Communications

SKILLS

Stakeholder ManagementService ImprovementKey Account ManagementService Level ManagementProject ManagementItilRisk ManagementPrince2Supplier ManagementThird Party Vendor ManagementProject DeliveryVendor ManagementSupplier Quality ManagementService DeliveryGovernanceContract NegotiationManagementStrategyContract ManagementOutsourcingSupply ManagementService ManagementIT Service ManagementTelecommunicationsProcurementChange ManagementBusiness DevelopmentCrm

ABOUT DANIELLE YOUNG

People-first leadership | Empowering teams | Driving operational excellence | Using data-driven insights to continuously improve performance | Digital transformation.As a people focussed IT leader, with experience spanning retail, healthcare and telecomms sectors. I am passionate about driving service excellence, optimising IT operations and successfully delivering change and digital transformation initiatives.I thrive on building and empowering high-performing teams, and fostering a culture of collaboration and clear communication. With experience of leading departments through periods of organisational change, I ensure focus on service continuity and product delivery is maintained during times of uncertainty. Skilled in navigating complex client and supplier landscapes, managing senior stakeholder relationships, and leading the consolidation of IT services, delivering group-wide strategies that maximise business value.

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Danielle Young — Corporate Services IT Director at Arriva Group in Newcastle Upon Tyne, GB | Unifers