Danielle Watson
Senior Customer Success Manager @1Password
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WORK HISTORY
Senior Customer Success Manager @1Password
Toronto, ON, CA
Responsible for guiding Commercial Customers employees) through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across my book of business. Responsible for contract renewal discussions, negotiation, growth expansions, and execution. 2025 FY 20•••90% Quota Attainment FY 20•••12% Net Revenue Retention Q4 - 200% Quota Attainment Q3 - 155% Quota Attainment Q2 - 118% Quota Attainment Q1 - 200% Quota Attainment2024 Customer Success Manager of the Year President\'s Club Winner FY 20•••50% Quota Attainment FY 20•••23% Net Revenue Retention Q4 - 175% Quota Attainment Q3 - 125% Quota Attainment Q2 - 109% Quota Attainment Q1 - 155% Quota Attainment - Highest in the Company
EDUCATION
Queen's University
BAH, Philosophy and Religious Studies
ABOUT DANIELLE WATSON
Award winning technology professional with a demonstrated history of success, development, and growth. 15 years of Sales, Customer Success and Account Management experience, 10+ years in high growth startups and established technology organizations, and 3x President\'s Club Winner. Passionate about building relationships and lasting partnerships, to promote technical growth for organizations. A natural leader, providing support and collaboration to leadership teams and supporting departments, resulting in innovative processes and initiatives to create company wide solutions.
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