Danielle Thorpe
Customer Success Manager @Amazon
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WORK HISTORY
Customer Success Manager @Amazon
Toronto, ON, CA
EDUCATION
Humber College
Advertising Media Management, Business
Wilfrid Laurier University
Bachelor's degree, General Science
University of Fredericton
Master of Business Administration - MBA, Business Administration and Management
SKILLS
ABOUT DANIELLE THORPE
I’m a strategic client success leader with 6+ years of experience at top global companies, including Amazon, Expedia, and Coveo. Throughout my career, I’ve specialized in helping enterprise clients unlock growth, navigate complexity, and deliver measurable ROI through a blend of data-driven insights, cross-functional collaboration, and customer-first strategy.Currently pursuing my MBA in Consulting Leadership, I’m building on my track record of driving retention, adoption, and revenue expansion to move into roles where I can lead engagements, transformation programs, and strategic consulting initiatives. My focus is on bridging the gap between business goals and technology solutions, guiding organizations through change, and creating sustainable frameworks for growth.I thrive at the intersection of client engagement, business transformation, and strategic execution—bringing a consultative mindset, operational rigor, and a proven ability to influence stakeholders at every level.
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