Danielle Smith

About Danielle Smith

Certified Scrum Master and Agile Project Manager with 4+ years of demonstrated success in…

Experience

1. Scrum Master

   VivSoft

   Oct 2021 — Present

   Facilitate the use of the Scrum framework across cross-functional teams to consistently deliver high-quality software products on time and within budget, exceeding customer expectations, achieve high project success rates on assigned contracts.• Facilitate Scrum ceremonies to create a high-performing team culture characterized by alignment, transparency, and continuous improvement, resulting in an increase in team productivity by our second quarter correctly adapting the framework.• Coordinate resources, equipment, and information across multiple teams to streamline workflows and improve efficiency, resulting in a reduction in project costs and an increase in customer satisfaction.• Leverage JIRA and Azure DevOps to define, track, and manage complex project timelines with precision and accuracy, ensuring that all tasks are completed on time and within budget constraints.• Coach and mentor team members on Agile principles and practices to foster a continuous learning environment, resulting in a 15% increase in team productivity and medium decrease in errors.• Create project plans that align with business goals and regularly assess customer satisfaction levels to proactively identify and resolve potential issues, minimizing disruptions to the team and ensuring smooth delivery of all projects on time and within budget.

Education

• Marymount University

  Bachelor of Fine Arts (BFA), Fashion Merchandising

• ServiceNOW NextGen Externship Program

  ServiceNOW