Danielle Sauerland

Recreation, Sport, and Tourism Alum of the University of Illinois Urbana-Champaign

Role
Customer Service and Enrollment Manager at Bear Paddle Swim School
Location
Chicago, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Danielle Sauerland

I’m a passionate and service-oriented professional with a B.S. in Recreation, Sport, and…

Experience

  1. Customer Service and Enrollment Manager

    Bear Paddle Swim School

    Mar 2024 — Present · Kildeer, IL, US

    Serve as the primary contact for families, providing tours and coordinating trial lessons- Welcome new students and families, establishing strong initial connections- Deliver exceptional customer service through professional communication and program knowledge- Collaborate with management to enhance team performance and client retention- Recruit, interview, train & develop the Customer Care Team for optimal service delivery- Drive deeper engagement with enrolled families by promoting participation in programs and events, as well as reviews and referrals- Manage complex scheduling changes for existing families, ensuring a seamless experience.

Education

  • University of Illinois Urbana-Champaign

    Recreation, Sport & Tourism (RST), Concentration in Recreation and Tourism Management

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Danielle Sauerland — Customer Service and Enrollment Manager at Bear Paddle Swim School in Chicago, IL, US | Unifers