Danielle Ross
Sales Consultant Operations Consultant @Jan-Pro Of Nwfl
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WORK HISTORY
Sales Consultant Operations Consultant @Jan-Pro Of Nwfl
Pensacola, FL, US
Proactively generated new sales opportunities through cold calling, networking, and company-provided lead generation tools, resulting in $400K+ in new annual contracts• Collaborated with clients to create customized cleaning service proposals, achieving a 50% proposal-to-contract conversion rate• Monitored sales activity, analyzed progress, and provided actionable feedback to management• Guided clients through the sales process, resolved concerns, and successfully secured new business• Conducted quality control audits of client accounts to ensure cleaning standards were consistently met, implementing process improvements as needed• Addressed customer inquiries and complaints, strengthening client relationships and identifying opportunities for upselling additional services• Built and maintained long-term client partnerships through consistent communication, trust, and service excellence
EDUCATION
Columbia Southern University
MBA, Marketing
East Tennessee State University
BBA, Marketing
East Tennessee State University
Bachelor of Business Administration - BBA, Marketing
SKILLS
ABOUT DANIELLE ROSS
Accomplished professional combining sales, business development, project management, and…
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