Danielle N. Freeney
Senior Instructional Designer Developer @PointClickCare
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WORK HISTORY
Senior Instructional Designer Developer @PointClickCare
Louisville, KY, US
Highly experienced and collaborative Senior Instructional Designer who has served as a de facto team lead, consistently delivering innovative, high-quality product training and certification deliverables for customers and internal teams. I apply strong instructional expertise, a focus on continuous advancement, and leadership support to drive the success of the Instructional Design/Development function.
EDUCATION
PointClickCare
Certification
AAPC
CPC- Certified Professional Coder, Medical Insurance Coding Specialist/Coder
University of Louisville
Biology, General
Duke University
Online Learning Certificate
ABOUT DANIELLE N. FREENEY
I turn the chaos of cross-functional project handoffs and conflicting priorities into a smooth, high-performing reality. My expertise goes beyond the storyboards; I function as a de facto team lead and mentor, developing talent across the Instructional Design function while serving as the primary liaison between Product, Sales, and Customer Success. I ensure our training doesn\'t just look good, but that it\'s the strategic tool that directly supports the customer adoption goals of the organization. Let\'s connect and build a learning strategy that truly drives the bottom line.
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