Danielle Mullenax
Cpo Easyweb, Td Digital Capabilities @TD
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WORK HISTORY
Cpo Easyweb, Td Digital Capabilities @TD
Ottawa, ON, CA
Chief Product Owner Canadian Online Banking ( EasyWeb) Leading the digital capabilities team for online banking, focusing on the transformation and modernization of our platform. Aligning the customer experience and the need to create a one platform strategy. Ensuring visibility, transparency and holistic oversight is at the heart of our activities given the large number of products, consumers and systems. Creating and Implementing the 5 year strategy on transforming the platform. Driving the vision forward, ensuring our consumers and initiatives are aligned to the direction of the future. Key accomplishments to date - Creating an umbrella governance structure - Holistic aggregation of the one platform view, strategy and framework - Defined the vision and buy in on the transformation direction - Creating a Business as usual, near team minimal disruption plan – leading to a defined mid and long-term plan forward - Reduction in production related incidents - Focus on process for people and systems creating a net savings in year
EDUCATION
Cegep de l'Abitibi-Temiscamingue
DEC sc. humaines, DEC sc. humaines
University of Ottawa
Industrial Relations, Industrial Relations
SKILLS
ABOUT DANIELLE MULLENAX
I lead strategy for Everyday Banking at National Bank of Canada, defining the direction that shapes how our consumer portfolio evolves.My career has progressively expanded in scope — from driving digital platform performance, to leading Canadian Online Banking, to innovation and large-scale transformation, and now enterprise-level strategy across consumer Everyday banking.I’ve worked at scale and understand how platforms operate, how portfolios generate value, and how complexity impacts execution. Today, my focus is on setting clear direction — aligning ambition with financial discipline and operational realities so transformation becomes sustainable progress.I believe clarity accelerates momentum, alignment reduces friction, and disciplined sequencing determines whether strategy delivers real impact.I’ve spent the last 15+ years building and transforming in banking. The most meaningful work still sits ahead.
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