Danielle Mocarsky
Product Manager/Salesforce Administrator
- Role
- Salesforce Product Manager at MedPro Systems
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Danielle Mocarsky
I pride myself on my comprehensive knowledge and hands-on experience in Salesforce. My…
Experience
Salesforce Product Manager
Mar 2008 — Present · Mount Arlington, NJ, US
Manage multiple technology integration projects to increase sales rep productivity and effectiveness, including implementing Salesforce Inbox, LinkedIn Sales Navigator, and Zoom Phone• Use Monday.com project tracking software to monitor project status and progress• Utilize Workbench to run SOQL queries for data analysis and manipulation• Work with DataLoader.io to enable automated, high-volume import, export, and storage of Salesforce data • Maintain and customize Sales and Service Cloud Salesforce applications • Involved in all aspects of configuring, implementation, testing, and support • Develop training materials and conduct training for end users • Troubleshoot issues, handle upgrades and manage new release process • Build custom reports and dashboards to track key performance indicators (KPIs) • Play a pivotal role in streamlining operations using process automation
Education
Centenary University
BS, Business Administration
2000 — 2004
Rutgers University
Library and Information Science
2008 — 2011
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