Danielle King
Senior Manager, Voice of the Customer Uk & i @Global Payments Inc.
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WORK HISTORY
Senior Manager, Voice of the Customer Uk & i @Global Payments Inc.
Leicester, GB
EDUCATION
Loughborough College Group
Travel and Tourism, Airline & Tourism Operations
The Open University
Understanding Depression and Anxiety - , Mental Health Counseling/Counselor
The Open University
Exploring Anxiety - , Mental Health Counseling/Counselor
Leicester College
BTEC National Diploma in Media Studies, Arts, Entertainment, and Media Management
SKILLS
ABOUT DANIELLE KING
As a Voice of the Customer & Complaints Manager, I champion fair, empathetic, and consistent complaint resolution while leveraging customer feedback to drive meaningful and lasting change. I lead and inspire a team of 12 across UK and I, and I’m deeply passionate about developing people, building high-performing teams, and creating a culture where customer advocacy thrives.
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