Danielle Johnson
Business Analyst Operating At The Intersection Of Cyber, AI & The Cloud | Black Car Service Concierge
- Role
- Customer Success Manager Data Analyst at Bichon Black Label Luxury Car & Transport Service
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager Data Analyst
Bichon Black Label Luxury Car & Transport Service
Mar 2022 — Present · Atlanta, GA, US
Develops and implements data-driven strategies to optimize client engagement and streamline business operations. Blends analytical and automation expertise to improve conversion efficiency, campaign performance, and revenue growth.Key Achievements-Engineered lead qualification, pipeline development, and workflow automations within GoHighLevel CRM, optimizing the customer journey and increasing conversion efficiency-Consolidated and analyzed customer sales and expenditure data from five sources into a unified Excel model, using tailored formulas to track performance trends and enable data-backed decision-making, driving a 30% revenue increase-Maintained a 20%+ monthly conversion rate through targeted Google Ads optimization and the strategic use of AI-assisted copy generation to attract high-value leads.
Education
Temple University Japan Campus
Study Abroad
Clark Atlanta University
BA
Skills
- Database Management
- Creative Writing
- Multimedia
- Social Media Marketing
- Adobe Creative Suite
- Blogging
- Customer Service
- Broadcast
- Hd Video
- Photography
- Content Management
- New Media
- Video
- Graphic Design
- Film Production
- Marketing
- Social Media
- Broadcasting
- Producing
- Motion Graphics
- Final Cut Pro X
- Web Content Management
- Radio
- Final Cut Pro
- Camera
- Design Conceptualization
- Film
- Video Production
- Dvd Studio Pro
- Digital Media
- Videography
- Avid Media Composer
- Photo Editing
- Adobe Creative Suite 6
- Screenwriting
- Editing
- Data Entry
- Final Cut Pro 7
- Video Editing
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