Danielle Higginbotham
Director of Product Operations @Automattic
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WORK HISTORY
Director of Product Operations @Automattic
Oversee our Product Operations team to ensure we’re streamlining product development approaches that help expedite time-to-market and optimize efficiency.• Ensure teams have the tools and knowledge to make informed decisions, tackle challenges effectively, and foster a collaborative work environment.• Help bridge the gap between product development teams and key stakeholders. • Design and implement user research operations strategies and establish standards and best practices for user research operations.•Help design and facilitate quarterly and annual planning.•Ensure transparency and alignment via our central product roadmap and regular reporting on OKRs.
EDUCATION
Troy University
Master of Business Administration (M.B.A.)
Florida Southern College
Bachelor of Science (B.S.)
ABOUT DANIELLE HIGGINBOTHAM
I am a seasoned product operations manager with 10+ years of program management and process development experience in the technology sector. Recognized for demonstrating a natural aptitude for driving cross-functional communications to achieve business objectives, as well as for driving and analyzing release KPIs, I have a verifiable history of contributing directly to company success throughout my career. Professional focal points include Product Operations, Program Management, Cross-Functional Process Development and KPI Analysis. Delivering superior administration on the latter areas of expertise requires utilization of effective communication skills, negotiation skills, as well as business acumen, data analysis, project management and resource management to support efficiency and maximum returns. Currently, I am the Product Operations Lead with Automattic. I enable product leaders to make informed decisions through the completion of analysis and delivery of relevant insights. I also establish and monitor success metrics and analyze KPIs for releases. In addition, I liaise with senior leadership, stakeholders, and cross-functional teams to ensure the company’s product operations support structure is driving the business forward with minimal expenditures.Colleagues describe me as a progressive, driven, down-to-earth, product management and product operations expert who can be relied on to offer solutions that deliver positive results on time and under budget.
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