Danielle Gray
GRC Analyst| IT Risk Analyst | Compliance Analyst | Business Analyst | ServiceNow GRC Developer
- Role
- Business Accountability Specialist at Wells Fargo
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Danielle Gray
As a dedicated Governance, Risk, and Compliance (GRC) professional with over six years of experience, I thrive at the intersection of risk management, quality assurance, and regulatory compliance. I specialize in creating robust control environments, implementing optimized processes, and delivering innovative solutions to complex challenges. My expertise spans across: Conducting security assessments and mitigating risks using frameworks like RSCA, NIST, SOC, and PCI. Driving operational efficiency by developing IT policies, improving process maturity, and enhancing compliance programs. Leveraging technical tools such as ServiceNow, Salesforce, Tableau, and PowerBI for streamlined reporting and data analysis. Enhancing quality assurance programs, leading audits, and identifying trends to proactively address compliance issues. Some of my career highlights include: Spearheading quality assurance reviews that improved adherence to compliance standards by 15%. Preventing over in potential losses through effective investigative research. Collaborating across teams to deliver risk management strategies, resulting in a 20% efficiency boost. As a Certified ITIL professional and ServiceNow Administrator (CSA pending), I also leverage advanced tools to design automated workflows and optimize performance. I take pride in simplifying complex processes and delivering results that matter. Let’s connect if you’re looking for a results-driven professional to transform compliance strategies, improve operational efficiencies, and foster a culture of excellence.
Experience
Business Accountability Specialist
Dec 2019 — Present · Charlotte, NC, US
Education
Florence-Darlington Technical College
Business Administration and Management, General
2015 — 2018
Skills
- Mortgage Lending
- Credit
- Loans
- Banking
- Retail Banking
- Risk Management
- Portfolio Management
- Customer Service
- Team Building
- Process Improvement
- Management
- Microsoft Office
- Analysis
- Sales
- Leadership
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