Danielle Faircloth

About Danielle Faircloth

I am Member Success Manager and work with APQC members and clients to strategically solve…

Experience

1. Member Success Manager

   APQC

   Mar 2016 — Present · Houston, TX, US

   In my role, I support APQC\'s members and potential members with benchmarking, process improvement, and knowledge management research, advisory services, and training courses. My goal is to help APQC members access our vast research materials, articles, best practice reports, templates, toolkits, and our global benchmarking database. By connecting clients to current research, events and tools, these resources help to improve their business processes and outcomes. Also, connecting members to trusted advisors to help put best practices into action, reliability of subject matter experts inside APQC and throughout our worldwide member network for perspective, decision support, and expertise on a daily basis gives clients the ability to access people in the know.I specialize in assisting organizations in the following industries:Architecture and DesignChemicalsConstructionDistributionEngineeringForestry ProductsFurniture Machinery & Machinery EquipmentRestaurantRetailSteelStone/Glass/Clay/ConcreteWarehousingWholesale Distribution

Education

• Belhaven University

  Bachelor of Business Administration (B.B.A.)

  2013 — 2016

Skills

• Microsoft Excel
• Customer Service
• Sales Management
• Time Management
• Leadership
• Strategic Planning
• Public Speaking
• Microsoft Word
• Project Planning
• Project Management
• New Business Development
• Teaching
• Marketing
• Operations Management
• Team Building
• Training
• Contract Negotiation
• Event Planning
• Change Management
• Teamwork
• Sales
• Negotiation
• Budgets
• Account Management
• Leadership Development
• Troubleshooting
• Management
• Microsoft Office
• Research
• Team Leadership
• Logistics