Danielle B.
Head of Growth | Client Success & Sales Leadership Expert
- Role
- Director of Client Development at Attribution
- Location
- Great Falls, MT, US
- LinkedIn followers
- 500 followers
Experience
Director of Client Development
Jan 2022 — Present · US
Directly oversaw the management, onboarding, renewals, and account growth of all new and existing clients- Scaled Account growth and client satisfaction by spearheading cross-departmental collaboration, contributing to a 50% reduction in client onboarding time and 30% growth in sales- Revolutionized client resource assessment and troubleshooting, cutting technical support response times in half- Implemented and standardized departmental best practices, leading to a 25% improvement in operational efficiency and client communication- Conducted comprehensive client training, adapting to diverse needs, which increased software adoption rates by 45%- Established and nurtured strong client relationships, directly influencing product enhancements and securing a 90% client satisfaction rate.
Education
Sacred Heart Academy
General Diploma
2007
University of Colorado Boulder
Bachelor of Applied Science - BASc, Social Psychology
University of Colorado Boulder
Bachelor of Applied Science - BASc, Clinical Psychology
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